Stepping up with Exemplary Customer Service

Course Description: So, you need to improve how your people deal with customers – either external or external or both? Maybe, you’re looking to recover the competitive advantage, enhance customer relationships, and ensure personal and organizational success! This workshop focuses on how you gain win/win outcomes and reinforces the learning with a variety of customer interaction scenarios. You’ll take away skills and knowledge that helps you to leverage behaviors and emotional competencies play to establish a climate that fosters personal and organizational success.

Course Outline: Download

Course Duration: 1 days

Course Price: $595.00